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PRIVACY POLICY

We protect the privacy and confidentiality of the Personal Information of our Guests, therefore, we have established this Privacy Policy which explains all the Personal Information we collect, as the purpose and treatment of such information. We strongly recommend that you read this Privacy Policy before accessing our Website and using our Services. This document, describes our privacy practices that apply to the services we offer when you visit us at www.wannadotours.com. This Privacy Policy constitutes a contractual agreement between you and Wannado Tours. About Data Controller:

  • Wannado Tours Corp., is legally incorporated and domiciled in the State of Florida, United States of America.
  • Phone:+1-786-785-1700.
  • Email: [email protected]

By accessing and/or browsing and/or using our Website and Services, you express your understanding and acceptance to the transfer, processing, and use of your Information in accordance with this Privacy Policy. All of our Guests are subject to the provisions of this Privacy Policy. The definitions set out in our Terms and Conditions, as defined in Section 20 apply to this Privacy Policy. In this Privacy Policy, every time we mention “You”, “Your”, “Guest” or “Guests”, we will be referring to any visitor who may access, browse and use our Website and Services. Our Website (www.wannadotours.com) hereinafter referred to as the “Website”, belongs to Wannado Tours Corp. (collectively referred to as “We” and/or “Us” and/or “Wannado Tours”).

By visiting our Website at www.wannadotours.comwe will offer you online booking Services so that you can easily book any of the tour and activities packages available on our Website. The access and/or browsing and/or use of the Website and Services is subject to the provisions of this Privacy Policy. We ensure that any Personal Information that you provide to us will be processed in accordance with the relevant Data Protection Principles and Personal Information Protection Acts as applicable. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of your Personal Information and allowing our Guests to request access to, and correction of, their Personal Information. We are committed to safeguarding the privacy of our Guests. This Privacy Policy will apply in regards to the collection, use or disclosure of any of your personal information. The following Privacy Policy explains how we deal with all the information collected from you, including your personal information, and the options available for you in respect to the policies we follow.

COLLECTION OF YOUR PERSONAL INFORMATION

The Personal Information collected by us will solely be used in reference to the Services provided by our Website. We will not share, sell, or trade this Information with any third parties. This does not apply to Information that is publicly available, which we may collect and display on our Website. In this Privacy Policy, every time we mention “Personal Information” and/or “Information”, we will be referring to any information about you that we collect when you access our Website and/or use our Services. 1.1 INFORMATION YOU PROVIDE. We will collect the information directly provided by our Guests hereinafter referred to as “Personal Information” and/or “Information” when booking for any of the Tours available on our Website, as follows:

CONTACT INFORMATION:

  • Full name.
  • Phone number.
  • Email address.

PAYMENT INFORMATION:

  • Card number.
  • Name printed on card.
  • Expiration date (Month and Year)
  • Country.
  • CVC.
  • Zip code.

We do not retain Information from you regarding bank accounts, credit cards or other payment methods. By giving your Personal Information, you grant us consent to collect and use it in accordance with this Privacy Policy and our Terms and Conditions. We reserve the right to confirm and validate Personal Information and any other information provided by you at any time. If we determine that the Personal Information provided by you is unlawful, erroneous or incorrect (totally or partially), we may suspend or cancel your booking. We have the right to file any applicable claim or proceeding if you provide unlawful, erroneous or incorrect Personal Information, in addition to using any other legal remedy available according to applicable legislation.

INFORMATION WE COLLECT AUTOMATICALLY

We automatically collect Information about you exclusively to record how you make use of our Website and its Services, and track your interaction with us for security, including Information about:

The use of our Website and Services, including:

  • IP address
  • Sessions with views on our Tours
  • Session with “Add to Cart” actions
  • Session with transaction recorded.
  • The device you use to access our Website, including the device model, operating system and version, unique device identifiers, and network information.
  • Any other information that we collect from you while you use our Website and Services.

CONSENT

By accepting this Privacy Policy you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights (but no other rights) you have in your Personal Information, in any media now known or that may be known in the future, with respect to your Personal Information, solely for the purpose of enabling us the use of the Personal Information you provide to us for the use of our Services, and to avoid the violation of any rights over that Personal Information. By accepting this Privacy Policy, you agree that we are the Data Controllers of your Personal Information. We will only use your Personal Information in accordance with this Privacy Policy.

WHEN DOES OUR PRIVACY POLICY APPLY.

You should know that our Privacy Policy applies to the following situations and activities:

  • Online activities: Any Personal Information collected from you when you access our Website and/or use our Services.
  • Phone contacts: Any Personal Information collected from you when you call us regarding any information about our Services.
  • Other: Any Personal Information collected from you when you contact us by email or phone.

WHEN DOES OUR PRIVACY POLICY NOT APPLY

Our Privacy Policy does not apply to any Personal Information provided by third parties and/or publicly available and/or not subject to any restrictions. We are not responsible for the privacy practices of third parties.

WHAT WE DO WITH YOUR INFORMATION

We collect, store and use your Personal Information in accordance with this Privacy Policy and with our Terms and Conditions to: verify your identity; provide you with Services; process your payments; identify your preferences and meet regulatory requirements.

INFORMATION SHARED WITH THIRD PARTIES

By accepting this Privacy Policy you grant us your consent to share your Personal Information with our service providers under their relevant privacy conditions. By accepting this Privacy Policy you agree that our Service Providers constitute the Data Processors of your Personal Information.

RETENTION OF YOUR INFORMATION

We may retain your Personal Information until necessary but for a limited period of time that may not exceed one year, from the last payment processed for any reservation on our Website.

ACCESS TO YOUR INFORMATION

You may issue queries or ask questions about your Personal Information at any time, by email or any other way as appropriate and we will provide said information.

RECTIFICATION OF YOUR INFORMATION

You may request, at any time, rectification on your Personal Information if you consider your Personal Information is inaccurate or incorrect, or when you wish to update your Personal Information.

OBJECTION OR DELETION OF YOUR INFORMATION

You may, at any time, object the use of your Personal Information or request its removal, once the period established in Section 7 of this Privacy Policy has ended. We may delete your Personal Information before the expiration of that period, when such information is not necessary, at our sole discretion.

HOW CAN YOU CONTACT US ON YOUR PERSONAL INFORMATION

In order to receive proper response all requests referred to in Sections 8, 9 and 10 above must be sent by each Guest to the following email address: [email protected]

DATA PROTECTION

We guarantee the privacy and confidentiality of your Personal Information and also guarantee that we have evaluated the risks inherent to data processing, and therefore have implemented physical and electronic security measures by encrypting all your sensitive information, as well as taking other appropriate administrative procedures to prevent unauthorized or illegal access by third parties to your Personal Information. We will continually review and update our security policies and controls, as technology changes to ensure ongoing information security. We implement and maintain reasonable and appropriate technical and organizational security measures to protect the personal data we process, from unauthorized access, alteration, disclosure, loss or destruction. All your payments are processed securely on our Website through Payfort. We regularly audit the application of our security measures and we ask third party experts to review our security controls against international standards. These audits help us to further improve our security level.

Should in despite of our security measures, a security breach occur that is likely to result in a risk to your Personal Information, we will inform the relevant Guests and other affected parties, about the security breach as soon as reasonably possible. We protect your information safely in a high security data centre, adhering to stringent security controls, measures and protocols to safeguard the privacy of your information. While we shall use our best efforts to ensure that the privacy of all Information is kept secure, please note that it is an accepted fact that no data transmission conducted over the Internet and / or through other electronic channels can be guaranteed to be wholly secure. As such, please ensure that your information is not accessible or disclosed to anyone. Further thereto, we shall neither be held responsible nor liable for any damages or losses which you may suffer, whether directly or indirectly, as a result of the said Information being stolen, tampered with, copied, abused, misused or otherwise violated. Our obligation to maintain the privacy and confidentiality of your Personal Information will survive for the term established in Section 7 of this Privacy Policy.

COOKIES

We use cookies to provide a better service to our Guests. Your browser has a built-in function to store small text files called “cookies”. These files contain information that allows our Website to recognize each Guest each time they use our Services. Our Website uses cookies to store your preferences, as well as any other information related to the use of our Website, to provide you with personalized features. By accessing and using our Website and its Services, you expressly agree that we may use cookies for the purposes described in this Section. If you do not agree with our use of cookies, please do not access or use our Website or any of our Services. We use Cookies to:

  • Identify you when you use our Website and its Services.
  • Store information about your preferences and customize our Services.
  • Implement security measures to protect your Personal Information, including the prevention of fraudulent use of login credentials, and to protect our Website and Services.
  • Display advertisements that will be relevant to you.
  • Analyze the use and performance of our Website and Services.

USING AND DISCLOSING YOUR INFORMATION

We use your Personal Information to help us provide you with the Services you request. We may use your Personal Information kept on our records, and other information we may obtain from your current and past activities when using our Website, to: resolve disputes; troubleshoot problems; measure Guest interest and Services, inform you about our new offerings, Services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce this Privacy Policy and our Terms and Conditions; and as otherwise described to you at the time of collecting your information. At times, we may look across multiple Guests to identify problems or resolve disputes, and in particular we may examine your Personal Information to identify Guests using multiple Guest IDs or aliases. We may compare and review your Personal Information for errors, omissions, and to verify its accuracy. You agree that we may use your Personal Information to improve our Services and customize our content(s), layout, and Services. These uses improve our Website and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using our Services. You agree that we may use your Personal Information to contact you and deliver information to you that, in some cases, is targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of our Website and Services.

By accepting this Privacy Policy and our Terms and Conditions, you expressly agree to receive this information, and expressly accept to receive ads. You agree that we may share and/or disclose your Personal Information in accordance with applicable law. Some examples include but are not limited to: When collection, use or disclosure of Personal Information are permitted or required by law; In the event that an emergency threatens an individual’s life, health, or personal security; If such Personal Information is available from a public source; In response to lawful requests by applicable local law enforcement agencies or regulatory agencies, or agencies with responsibility to oversee and enforce national security; If we reasonably believe that it is required by law to share or disclose your information in order to prevent, investigate, or take action regarding illegal activities. In addition, to establish or exercise our legal rights or defend against legal claims; In any case where we may reasonably believe that sharing information is necessary to prevent serious damage to your person or property or to the person or property of any third party; We may share personally identifiable information and information related to your use of the Website, with companies or organizations connected to or affiliated with us, such as subsidiaries, sister-companies, parent companies and service providers such as an email service provider to send you emails on our behalf, with the express provision that their use of such information must comply with this policy.

INTERNATIONAL TRANSFER OF YOUR INFORMATION

We are domiciled in the United States of America, and we process and store your Personal Information in the United States of America, however, our Service providers may process and store it elsewhere. If you are located outside the United States of America and choose to provide us with your Personal Information, we will transfer your Personal Information to the United States of America for processing, and our service providers may process your Personal Information in the United States of America and/or somewhere else. These countries may not have the same data protection laws as the country in which you initially provided the information.

When we transfer your Personal Information to the United States of America, we will protect it as described in this Privacy Policy. 16. RESTRICTED ACTIVITIES. Your Personal Information and your activities with our Website shall not: (a) be inaccurate, incorrect or misleading; (b) be fraudulent; (c) infringe any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights to publicity or privacy; (d) violate any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); (e) be defamatory, trade libellous, unlawfully threatening or unlawfully harassing; (f) be obscene or contain child or adult pornography; (g) contain any viruses, trojan horses, worms, time bombs or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or any information.

OUR EMAILS

We will send emails to you, from time to time, to let you know important improvements and updates on our Website and Services. You are able to opt out of these emails. However, other emails will be sent to you when we process your bookings and payments and also for security reasons for which you cannot disable this option.

PHISHING

Phishing websites imitate legitimate website in order to obtain personal or financial information. Identity theft and practices currently known as “phishing” are of great concern to us. If you believe you have received an email or had a similar interaction with a third party pretending to be us and/or our Website, please report this at [email protected]

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify all or part of this Privacy Policy at any time. The modified Privacy Policy will be published on the Website and will come effective five (5) days following its publication on the Website. In case you do not agree to such changes, you must express so by contacting us at: [email protected] within five (5) days following said publication, in which case you must leave the Website immediately and must not use our services. Upon expiration of this term, it will be understood that you have accepted such modifications made in our Privacy Policy. We encourage you to periodically review our Website for the latest information on our privacy practices.

FORCE MAJEURE

If we are prevented from carrying out our obligations under this Privacy Policy as a result of any cause beyond our reasonable control, including but not limited to unavailability of any communication system, virus attack in our technological systems, breach, sabotage, Acts of God, War, Strikes, Lock-outs, Floods and Failure of Service Providers, wars, acts of government, then in such an event, we shall be relieved from our obligations and liabilities under this Privacy Policy as such fulfillment of the obligation is prevented.

NO WAIVER

The fact of not insisting upon strict performance of any provision of this Privacy Policy shall not be deemed to be a waiver of our rights or remedies in respect of any present or future default by you in the performance or compliance with any of this Privacy Policy.

SEVERABILITY

If a court of competent jurisdiction holds any provision of this Privacy Policy, to be invalid, such invalid provision shall be severed and have no effect on the remaining provisions of this Privacy Policy, and they shall continue in full force and effect.

NO THIRD PARTY BENEFICIARIES

Nothing in this Privacy Policy, express or implied, is intended to or will confer upon any person other than you, any right, benefit or remedy of any nature whatsoever under or by reason of this Privacy Policy. No person other than you, may bring a cause of action pursuant to this Privacy Policy.

ASSIGNMENT

You may not assign your rights or obligations under this Privacy Policy without our prior written consent. We may assign this Privacy Policy at any time in our sole discretion without any prior written consent by you.

INTERPRETATION

The headings in this Privacy Policy do not affect its interpretation. The use of any gender includes all genders. The singular includes the plural and vice-versa. Where a word or phrase is defined, its other grammatical forms have a corresponding meaning. This Privacy Policy was originally prepared in the English language. Although we may provide one or more translated versions of this Privacy Policy for your convenience, the English language version of this Privacy Policy will be the governing version of this Policy Privacy in case of any conflict or discrepancy. In the event that an ambiguity or question of intent or interpretation arises, in any judicial proceeding or otherwise, the terms of this Privacy Policy will be construed as having been drafted jointly by the parties, and no presumption or burden of proof will arise favoring or disfavoring any party by virtue of the authorship of any provisions of this Privacy Policy.

GOVERNING LAW AND JURISDICTION

This Privacy Policy, shall be governed by the laws of the State of Florida, United States of America. In case of disputes, you expressly agree to submit to the exclusive jurisdiction of the courts of the State of Florida, United State of America.

CONTACT US

For any questions, comments or complaints regarding this Privacy Policy you should be addressed in writing to Wannado Tours by email to [email protected] and that email receipt must be acknowledged by Wannado Tours.

Last Updated: August 22, 2022